Frequently Asked Questions
Everything you need to know about our goat milk skincare products.
Why is goat milk beneficial for the skin?
Goat milk is naturally enriched with high amounts of protein, fat, iron, and vitamins. It has a pH nearly identical to human skin, allowing for rapid absorption and moisture retention without leaving a greasy residue.
Are Dionis products cruelty-free?
Yes, we are proud to be a cruelty-free brand. We do not test our products or ingredients on animals, and we ensure our suppliers adhere to the same ethical standards.
Where are your products manufactured?
All Dionis Goat Milk Skincare products are proudly made in the USA, ensuring high-quality standards and supporting local communities.
What is your return policy?
We want you to love your skin. If you are not satisfied with your purchase, you may return the product within 30 days of delivery for a full refund or exchange, excluding shipping costs.
Can I use these products if I have sensitive skin?
Absolutely. Goat milk is known for its soothing properties and is excellent for sensitive skin, including those prone to eczema or dryness. However, we always recommend a patch test before full application.
How long does shipping take?
Orders are typically processed within 1-2 business days. Standard shipping within the continental US generally takes 3-7 business days depending on your location.